Terms of service

These Terms and Conditions govern access to and use of the website derlavo.com, operated by Derlavo, located at 15 Echlin Ct, Rush, Co. Dublin, K56 XA72, Ireland. These Terms also apply to all fashion products and services made available through the Website. By visiting the Website or purchasing from us, you agree to be bound by these Terms.

Company name: Derlavo
Address: 15 Echlin Ct, Rush, Co. Dublin, K56 XA72, Ireland
Email: info@derlavo.com

Discover our latest looks and style stories on Instagram at @derlavo.mode to see fashion come alive..

Browsing the Website does not require registration. However, placing an order or accessing certain features may require you to provide necessary information and accept these Terms.

Derlavo offers fashion products through this Website. These Terms define the legal relationship between Derlavo and every user of the Website.

If you do not accept these Terms, you should not use the Website or purchase our products.

The Website is managed by Derlavo. Throughout these Terms, “we”, “us”, and “our” refer to Derlavo.

Any new features or services introduced on the Website will also fall under these Terms. We may revise these Terms from time to time, and updated versions become effective once published on the Website.

Our online store infrastructure is supported by Shopify Inc., which provides the e-commerce platform we use.

SECTION 1 – ONLINE STORE CONDITIONS

By agreeing to these Terms, you confirm that you are legally capable of entering into binding agreements under the laws applicable to you, or that you have permission from a parent or legal guardian.

You must not use our Website for unlawful purposes or violate any laws in your jurisdiction, including intellectual property laws.

The transmission of viruses, malware, or destructive code is strictly forbidden.

Any breach of these Terms may result in immediate suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We may refuse service or restrict access to the Website at our discretion.

Certain information, excluding payment data, may be transferred across networks and adjusted to meet technical requirements. Payment information is encrypted during transmission.

No part of the Website, services, or contact details may be copied, sold, or exploited without our written consent.

Section titles are included for clarity only and do not affect the meaning of these Terms.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

Information on the Website is provided for general reference. We do not guarantee that all details are fully accurate, complete, or current.

Some materials may not reflect the most recent updates. We may change Website content at any time but are not obligated to update every detail. Users are responsible for checking the Website for changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Product prices may be updated without prior notice.

We may modify or discontinue products, services, or Website features at any time.

We are not liable for any modification, price adjustment, suspension, or discontinuation of products or services.

SECTION 5 – PRODUCT INFORMATION

Some fashion items may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Returns and Refunds Policy.

We make every effort to present product colors and images accurately, but display settings may affect how items appear.

We reserve the right to limit sales of products and to adjust descriptions or availability at any time, where permitted by law.

We do not guarantee that products or services will meet individual expectations.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may refuse or cancel orders at our discretion, including limiting quantities purchased per person or order. If changes are made to an order, we will contact you using the information provided.

You agree to provide accurate and current billing and account details for all purchases.

Please review Section 20 for full information regarding returns and refunds.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools or services without monitoring or control.

Such tools are offered without warranties or guarantees. Your use of them is at your own risk.

You should review the terms of any third-party provider before using their services.

Future tools or features will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The Website may include materials from third parties.

We are not responsible for third-party content, products, or services. Interactions with third-party providers are at your own discretion.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you send us reviews, suggestions, or other materials, you grant us the right to use, edit, publish, and distribute that content.

We are not required to keep submissions confidential, provide compensation, or respond.

We may remove content that we find unlawful, offensive, or inappropriate.

You confirm that your contributions do not violate any rights or contain harmful material. You are responsible for your submissions.

SECTION 10 – PERSONAL INFORMATION

Personal information submitted through the Website is handled in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Website may contain typographical errors or inaccuracies related to product descriptions or availability.

We may correct errors, update information, or cancel orders if any detail is incorrect, even after an order has been placed.

We are not obligated to update all information unless required by law.

SECTION 12 – UNACCEPTABLE USES

You must not use the Website or its content to:
(a) break any law or regulation
(b) encourage illegal acts
(c) violate international or local laws
(d) infringe intellectual property rights
(e) harass, abuse, or discriminate
(f) provide false or misleading information
(g) upload malicious software
(h) collect personal data without authorization
(i) engage in spam or phishing
(j) pursue offensive or unethical purposes
(k) interfere with security features

We may suspend access for violations.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.

All services and products are provided without warranties of any kind, to the extent permitted by law.

Derlavo and its affiliates are not responsible for direct or indirect damages, including lost profits or data, arising from use of the Website or products.

Where liability limitations are restricted by law, the minimum permitted limits apply.

SECTION 14 – INDEMNIFICATION

You agree to protect and hold Derlavo and its representatives harmless from claims resulting from your breach of these Terms or violation of laws or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain valid. Invalid clauses will be applied to the maximum extent allowed by law.

SECTION 16 – TERMINATION

Obligations arising before termination remain effective.

You may stop using the Website at any time. We may terminate access if you violate these Terms.

SECTION 17 – COMPLETE AGREEMENT

These Terms and all referenced policies form the full agreement between you and Derlavo.

Failure to enforce any provision does not waive our rights.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most recent version of these Terms is always available on the Website.

Derlavo may update or replace these Terms by posting changes. Continued use of the Website indicates acceptance.

SECTION 20 – RETURNS AND REFUNDS

At Derlavo, we want you to feel confident and happy with every purchase. If something isn’t quite right, our return process is simple and straightforward.

You have 60 days from delivery to request a return. To be eligible, items must be unused, in their original condition, and include all original packaging. We do not charge any restocking fees.

To start a return, please contact us at info@derlavo.com with your order number. Our team will guide you through the next steps.

Return shipping costs are the customer’s responsibility. We recommend using a trackable shipping method to ensure your items reach us safely.

If you’d like an exchange instead of a refund, just let us know in your message, and we will do our best to accommodate your request.

Once we receive and inspect your returned items, refunds are processed within 7 business days. Please note that banks or payment providers may take a few additional days to complete the transfer.

We’re here to help and want your shopping experience to be as enjoyable as possible. If you have any questions or need assistance, reach out to us anytime at info@derlavo.com.

SECTION 21 – CONTACT INFORMATION

For questions, support, or feedback, please contact:

Company name: Derlavo
Address: 15 Echlin Ct, Rush, Co. Dublin, K56 XA72, Ireland
Email: info@derlavo.com

Discover our latest looks and style stories on Instagram at @derlavo.mode to see fashion come alive..

We appreciate you shopping with Derlavo, where modern fashion and personal expression meet in every collection.